Privacy Policy

1. Introduction

We value your privacy at BuildAI. This Privacy Policy explains what data we collect through our platform (agent.buildaierc.com), how we use it, and the choices you have regarding your personal data—including data related to our WhatsApp Business API integration.

2. Information We Collect

Personal Information:

Data you provide during registration or interaction (e.g., name, email address, phone number, and contact details).

Usage Data:

Information about how you use our platform, such as pages visited, interactions, and preferences.

Device Information:

Details such as your IP address, browser type, operating system, and device identifiers.

WhatsApp Data (When Applicable):

When you engage with features integrated with the WhatsApp Business API, we collect only the data necessary (for example, your phone number) to facilitate communication—and only after you've provided explicit consent.

3. How We Use Your Information

We use your data to:

• Provide, maintain, and improve our services.
• Personalize your experience and offer tailored recommendations.
• Communicate important updates, promotions, and service changes.
• Analyze trends and enhance security and performance.

Facilitate WhatsApp Messaging:

If you opt in, we use your WhatsApp-related data to send messages via the WhatsApp Business API in full compliance with Meta's policies. All messaging is subject to strict consent, message content guidelines, and an easy opt-out process.

4. Data Sharing and Third Parties

We do not sell your personal data. We may share your information with:

Service Providers:

Third-party vendors (e.g., hosting, analytics, payment processors, and WhatsApp messaging facilitators) that assist in delivering our services. We ensure these providers adhere to our data protection standards and Meta's policies.

Legal Authorities:

When required by law or to protect our rights.

Business Partners:

In connection with corporate transactions such as mergers or acquisitions.

5. Your Rights and Choices

You have rights regarding your data, including:

Access, Update, or Delete:

You can request changes to your personal information or deletion of WhatsApp-related data through your account or by contacting us.

Opt-out:

You may opt out of marketing communications or WhatsApp messages at any time using the opt-out mechanism provided in our communications or via our support channels.

6. Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy (including WhatsApp messaging data). Upon account termination or at your request, we will delete or anonymize your data in accordance with our retention guidelines and applicable legal requirements.

7. Data Security

We implement robust technical and organizational measures (such as encryption and secure storage practices) to protect your data—including that transmitted via the WhatsApp Business API. However, no system is entirely foolproof, so please use our services within a secure environment.

8. WhatsApp Business API Integration

Business Verification:

We are a verified business with WhatsApp, ensuring our integration meets Meta's requirements.

User Opt-in:

We obtain explicit consent from you before sending any messages via WhatsApp. Only users who have opted in will receive such communications.

Message Content:

All messages sent via the WhatsApp Business API adhere to WhatsApp's content policies and guidelines.

Opt-out:

Each WhatsApp message includes clear instructions for opting out. You can also contact us to stop receiving messages.